Current System Status
Microsoft Email Problems
15:56 09/06/2017
This is still ongoing, we are continuously monitoring this and will keep this page up to date with the latest information.
AOL – Sending Issues
15:58 09/06/2017
E-Mail Delivery to BT and Yahoo
20:44 05/01/2018
Apr 13, 14:20 BST
Identified – We are seeing that a number of rejections to BT and Yahoo are being caused by badly formed SPF records. If you are having issues sending to addresses with BT and Yahoo from our systems we recommend using the following SPF:-
v=spf1 exists:%{i}.mta.spf.extendcp.co.uk exists:%{i}.web.spf.extendcp.co.uk -all
If you need any assistance in updating this our support team will be happy to help.
Feb 10, 17:52 GMT
Investigating – We are seeing some failures as well as delays with Mail Delivery to BT and Yahoo addresses from messages sent from our network.
Our System Administrators are currently working on this and we will provide further updates here as we have them.
We apologise for the inconvenience caused as a result of this
Update Jan 7, 16:42 GMT – The only communication we've had from the other parties is that the previous advice holds true and that good mail sent from our clean mail IP addresses from domain's with a correctly formatted spf record should result in the mail being received correctly by mailboxes they provide. Communication is slow but ongoing and we're pushing as hard as we can for a definite resolution of this issue.
Planned System Maintenance
Hosted Exchange
09:00 23/04/2018